Got a request?
All our customer request forms are available right here, ready to be filled out by you. These forms are here to help you find what you’re looking for, get in touch with the right people, and above all – help us help you.
Please note: These forms are intended for use by learning centres and training providers only. If you are a learner or apprentice and require support, please contact your learning centre or training provider directly.
Qualifications
Apply to deliver a TQUK qualification
Submit the required information to apply to deliver a TQUK qualification.
Submit a late registration
Request approval to register learners on a qualification that has passed its operational end date.
Request Functional Skills feedback
Request feedback for a learner who has sat a TQUK Functional Skills exam. Feedback will show learner performance against each subject content area.
Certificates
Request a replacement certificate
Request a replacement for the loss of a certificate or a certificate that requires a name change.
Request a hard copy certificate
Request hard copy version of E-Certificates.
Request an EPA Certificate Replacement
Request a replacement certificate for your apprentice from the ESFA.
Apply for a late certificate
Request approval for the certification of a learner who is currently registered on a qualification that has been withdrawn and passed both the operational end date and certification end date.
Reasonable adjustments & resits
Request reasonable adjustment
Request approval for a reasonable adjustment for one of your learners/apprentices undertaking a regulated qualification or an apprenticeship.
Request special considerations
Request approval for a special consideration for one of your learners/apprentices undertaking a regulated qualification or an apprenticeship.
Request EPA resit
Request a resit or retake for your apprentice.
Appeals & complaints
Submit a formal complaint
Please complete the Training Qualifications Formal Complaints Form to outline the nature of your complaint.
Submit an appeal
Please provide details of your appeal.