Training Qualifications UK is an award winning Ofqual recognised Awarding Organisation that understands the needs of training providers, learners and everyone in between.
We know that our job is to help you do what you do best: support learners who are working towards qualifications and apprenticeships across the country.
But we know that when you read ‘world class customer service’, the proof really is in the pudding so here’s just a sample of the messages of support we have received from some of our key Recognised Centres.
We have been working with Training Qualifications UK recently on the development of new products. The whole process has been seamless from raising the approval request right the way through to obtaining the approval. Their ‘Verve’ learner management system is easy to navigate with update alerts when a status changes. Above all of that is the swift service and support the staff at TQUK give us. They are always on hand to offer support and guidance and going above and beyond to support the quality of our delivery. I have worked with many Awarding Organisations throughout the years and TQUK is definitely up there for being the most responsive and supportive.
For us one of the greatest things is the support that we get, the accessibility to TQUK. How they are able to answer our queries, how they are happy to support our learners, and how they really take care, and have the facilities and resources in place to give our learners a really great experience.
We started a relationship with TQUK about 3 or 4 years ago, and it has been one of the best journeys we have been on. TQUK is really innovative and incredibly helpful. We started our journey by looking at framework registrations and qualifications. From there, the service was so good and so helpful. HIT and TQUK then went on to have the most amazing start to End-Point Assessment. We had the first Hospitality Team Member achieve and the first Commis Chef Apprentice achieve.
Singleton Training Services Ltd has used Training Qualifications UK as an Awarding Organisation since they started offering First Aid Qualifications in September of 2013. I can honestly say that they are simply the best from their quality and speed of receiving certificates to the members of the team and the ease of use of their portal.
I have never worked with an Awarding Organisation that treats us as such valued customers and is always, always happy to help even with my very random questions.
Thank you TQUK. Simply the Best
Glenda Minns, Office Manager
We have worked with Training Qualifications UK for a few years now and have always found them friendly, keen to help and more importantly very approachable. It was important to us here at the UK Open College that we found an Awarding Organisation we could develop a long term partnership with.
We have certainly found that with TQUK and would have no hesitation in recommending them to other training providers. In fact, I already have! Keep up the good work guys!
Working with Training Qualifications UK has been one of the best choices LTTC has taken to secure our company’s growth and professionalism.
We can sincerely say that TQUK has made a meaningful difference to our business and the positivity, efficiency and customer care has been second to none along with their support and their characteristic ‘can-do’ attitude even in the trickiest scenarios is great. The whole team is always looking for ways to cooperate and find solutions to our needs and demands which makes them number one in our eyes. A perfect balance of efficiency and very human touch!
We have been working with Training Qualifications UK for many years, and in that time, they have provided us with all of the support we have needed. Our Client Relationship officers are on hand when we need them, and do a wonderful job. Many thanks to the team for their hard work and support.
Faye Thetford, Training and Quality Manager
NICVA has had the pleasure of working with TQUK since 2013. TQUK has exceptional customer service and the staff are always courteous and more than helpful. We were told their office is a “hive of positivity” and this is reflected in their attitude and approach to us as one of their recognised centres.
BBE Training Ltd has been using the services of TQUK since their early days in 2013 and are one of the first companies to work with Andrew Walker and his staff. In the last six years, we have moved 95% of our qualifications in the Education & Training sector across to TQUK as the service levels and support have proven to us as a business that within this industry their team is vital to our success.
The back-office support we receive from the quality department when we have a question or concern is given immediate attention and responses are in a professional manner. Registration and certification processes within the system used by TQUK ensure our processes are kept to the essential, minimum, tasks saving our company time and money.
As one of many Awarding Organisations within the UK I would recommend the services of TQUK and can only see our partnership with them growing over the coming years.
Phil Eddy, Executive Director
The Manchester College have worked with TQUK for a relatively short period of time, however we have found them to be genuinely enthusiastic, professional, supportive and highly innovative particularly with regard to the development of industry responsive qualifications.
My special thanks to the account managers and the rest of the TQUK team for the wonderful job you do on the communications and service support that you give to us at Green Cross Training Ltd. It is a joy for me to work with such dedicated and talented people and a fantastic organisation.
As a Health and Social Care training Provider, Lowry Training has been working alongside Training Qualifications UK for several years now and has found them to be very competitive, responsive and friendly. We have worked with two or three other credible and reputable Awarding Bodies in our ten-year existence but not one has managed to reach the heights of TQUK in respect to listening to us and understanding our business model.
The team at TQUK will respond to your requests almost immediately and will listen to any requests we may have regarding the qualifications we provide, with on most occasions, very positive outcomes. The team from administration to management are always ready to engage with us and we look forward to working with TQUK for many years to come.
Mark Whiteside, Managing Director
We are extremely pleased with the committed and flexible working relationship we currently have with TQUK.
They have been driven and caring in terms of meeting the needs of our business and the communication and management of our account has been exactly as promised.
Their fresh approach to achieving direct claims status, two-day certificate turnaround and refundable registration fees really make TQUK a dynamic awarding organisation allowing for a quick, simple and alternative AO. TQUK saved us over 30% of fees compared to our previous awarding organisation making them one of the most cost-effective AO’s in the UK.
ProTrainings and TQUK have become the perfect training company and Awarding Organisation partnership. The team spirit relayed between both camps is fantastic and it is easy to see that the individuals that work at TQUK care very much about their relationship with training centres.
When TQUK approached us regarding our blended learning system we were very happy to be partnering with a professional, flexible and friendly organisation. It has proved to be very much a win-win situation and I cannot fault the efforts of the TQUK team. I would recommend them to any other training provider who is looking for an AO.