Exam Resit and Retake Requirements
Training Providers and Assessors can access End-Point Assessment Results via login to our Verve EPA system. Please use Verve EPA Login to access the system.
A review of the feedback should be undertaken by Training Provider, Employer and Apprentice when a Fail result is issued. Once all parties feel comfortable, we can arrange a date for the retake to take place. Resits/retakes requirements will vary by standard, please find a breakdown of standards below.
If you wish to book a resit, details must be submitted by the Training Provider via our TQUK Assessment Online Booking Form.
We ask for a minimum of five working days’ notice for any requests.
First resit is free of charge, a charge of £25 will apply to each resit/retake after.
Please note, this page will be continuously updated by Training Qualifications UK ensuring the information is up-to-date.
Adult Care Worker
One chance to resit within three months of receipt of results.
Result of resit will be capped at a Pass.
Advanced and Creative Hair
Resits/retakes must be taken during the maximum EPA period (a 3 month window from successfully passing Gateway); otherwise the entire EPA must be retaken.
Result of resit will be capped at a Pass.
Business Administrator
No resit/retake requirements.
Children, Young People & Families Manager
Apprentices must resit typically within a three-month period and retake typically within a six-month period but the result will be capped at a Pass mark.
In case of Apprentice absence, a Fail mark will be recorded unless there are serious extenuating circumstances which must be submitted as written evidence to the EPAO within seven days of the assessment date.
Early Years Educator
Resits/retakes must be taken during the maximum EPA period (a three-month window from successfully passing Gateway); otherwise the entire EPA must be retaken. There is no limit to the number of resits or retakes.
Early Years Practitioner
A resit/retake is typically taken within three months of the issuing of results. All assessment components must be taken within a six-month period, otherwise, the entire EPA will need to be resat/retaken. There is no limit to the number of resits or retakes.
Result of resit will be capped at a Pass.
Lead Adult Care Worker
One chance to resit within three months of receipt of results.
Result of resit will be capped at a Pass.
Operations / Departmental Manager
No resit/retake requirements.
Team Leader / Supervisor
No resit/retake requirements.
