Vacancies

End-Point Assessment Assessor (Freelance)

We’re looking for freelance assessors to join our team in helping to provide independent, fair, reliable and consistent assessment services to our customers working in the following standards only:

  • End-Point Assessor for our Hair Professional Standard in the South West (Plymouth).
  • End-Point Assessor for our Children, Young People, Family Manager Standard (Residential Pathway). Nationwide.
  • End-Point Assessor for our Senior Healthcare Support Worker Standard in the Newcastle area. Must have experience of working in a health or social care setting in the last two years. 
  • End-Point Assessor for our Healthcare Cleaning Operative Standard. Nationwide. Must have worked in a healthcare setting with current occupational competence. 
  • End-Point Assessor for our Healthcare Assistant Practitioner Standard. North-East. Must have worked in a healthcare setting with current occupational competence. 
  • End-Point Assessor for our IT Technical Sales Person Standard. Must have current occupational competence.  

Requiring flexibility to all tasks, independence to travel and exceptional assessment abilities – could this be the freelance opportunity for you? Download the job description below and fill out our ‘Join as an Assessor’ form here.

Internal Quality Assurer (Freelance)

We’re looking for freelance IQAs to join our team in helping to provide excellent internal quality assurance services to our customers working in the following Apprenticeship standards only:

  • Internal Quality Assurer for our Children, Young People, Family Manager Standard. Nationwide.
  • Internal Quality Assurer for our Children, Young People, Family Practitioner Standard. Nationwide.
  • Internal Quality Assurer for our Senior Healthcare Support Worker Standard. Nationwide. Must have experience of working in a health or social care setting in the last two years. 

Requiring flexibility to all tasks, independence to travel and exceptional assessment abilities – could this be the job for you? Please send your CV to our recruitment team recruitment@tquk.org

Client Relationship Officer

This role is at the core of the Service team and provides support to our centre and EPA providers. Client Relationship Officers directly ensure the smooth on-boarding and account management of current and prospective clients through excellent and pro-active customer service and act as their main contact.

Day to day, the individual is responsible for responding to phone calls and emails whilst also being proactive in contacting centres regularly to maintain relationships, influence centre revenue and explore new opportunities for centres. It is essential that Client Relationship Officers possess excellent customer service skills and organisational skills in addition to excellent communication skills to achieve goals in maintaining centre relationships.

In an ever changing landscape, Client Relationship Officers must also display a willingness to learn and adapt to rapid change and within the Customer Service team. A Client Relationship Office will have an excellent understanding of all processes, both within the Customer Service team and across the rest of the business and be comfortable in answering simpler enquiries, before understanding where to escalate to other teams.

To apply, please email recruitment@tquk.org with your CV and a covering letter.

Business Development Officer

This role is at the forefront of our business with responsibility for driving the success of TQUK through proactive engagement with potential customers across Awarding and End Point Assessment.

Business Development Officers ensure that sales leads and opportunities are maximised to their full potential, up until the decision to work with TQUK has been confirmed. Working closely alongside others in the Business Development team, they will promote TQUK as the credible, innovative and support focused Awarding Organisation and End Point Assessment Organisation that it represents, and create a long-lasting first impression.

The role requires somebody with confidence and an outgoing nature, comfortable in conversing with potential customers from a range of backgrounds, sectors and with different interests and motivations.

Excellent organisation and attention to detail are also a must-have. Opportunities must be organised effectively within the CRM, containing accurate and complete records of communication, contract value and milestone progress to manage and report on a sales pipeline.

BDOs should lastly thrive in a competitive, success driven environment, meeting and exceeding targets in outbound call activity and effective sales pipeline management.

To apply, please email recruitment@tquk.org with your CV and a covering letter.

Quality Officer

Our Quality Officers work closely with our Quality Team Coordinator and Quality Team Leader to help ensure that our centres get the best possible support to deliver in line with our requirements, and that the awards and certificates that we issue are valid and reliable. 

Knowledge and experience of the internal and external quality assurance processes is essential for this role and for this reason we are looking for someone who holds one or both of these qualifications, or has extensive experience working in a role where they have experienced the processes. Our Quality Officers work to integrate our requirements into the practices and processes of our centres and must be able to provide high levels of support relating to the expectations TQUK places on its centres in relation to Internal Quality Assurance processes, and help them to understand what to expect from the External Quality Assurance Process.

This role involves building relationships with quality counterparts in our recognised centres, and our bank of external quality assurers. It is essential that our Quality Officers are confident handling a large workload with a keen eye for detail and ability to fairly and consistently apply rules.

To apply, please email recruitment@tquk.org with your CV and a covering letter.

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