Following the Prime Minister’s address on Saturday, I wanted to drop you a line to let you know how we’ll continue to support you during this potentially turbulent period.

Our service to you is our top priority. This is a difficult and uncertain time, but we’ve got your back every step of the way. If you have any questions or concerns, just get in touch and we’ll steer you in the right direction as best we can.

The industry is responding rapidly and so are we. We’re attending conferences and sector forums to understand the latest developments and are working with our regulators for changes that will help you and your learners keep moving forwards. We’ll pass all key information through to you as and when we have it.

Since the first lockdown ended, we’ve been providing adaptations to our regulated qualifications in line with Ofqual’s Extraordinary Regulatory Framework. We’re on the seventh version at the moment and will continue to update it as necessary and send to you via email.

If you’re concerned about certificate delivery, we’re still issuing e-certificates as standard, so no certs will be delayed by offices being shut. You can find out more about e-certs on our blog or by watching the recording of a webinar we gave in September.

Finally, we’ve updated our Coronavirus FAQ page to ensure it features the most current information we have. You can find the page here.

We’re here for you whatever you need us for, and together we’ll overcome whatever challenges the pandemic throws at us.

King regards,
Andrew Walker
Managing Director – Training Qualifications UK