A business administrator will have, under their belt, a wide set of skills that could give them a prospective place in virtually every sector of work there is, in small and large businesses, in the public and private sectors. A business administrator may be able to work on their own or as part of a team developing, implementing, maintaining and improving administrative services. The skills, behaviours and knowledge they attain in their apprenticeship will ultimately direct them upwards towards the responsibilities of management and upper management.

Their job will be to know their department, division and the business inside and out: to support and engage with different parts of the organisation and on occasion interacting with internal and external customers. It will be their job, wherever they are, to improve administrative efficiency by working within and across teams and resolving problems when they crop up. Flexibility will be the name of their game: successful apprentices will need to be able to develop a very wide set of skills that will help them in as many situations as possible.

To be a business administrator, the apprentice must work efficiently, have a positive attitude, have excellent communication skills and adopt a proactive approach to developing skills. They must be decisive, show initiative and problem-solving skills and even may have to develop people management, mentoring and coaching abilities in order to support their team.

Level: 3
Duration: between 12 and 18 months
Review date: The apprenticeship should be reviewed after 3 years

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Mandatory Content


Functional Skills: 
TQUK Level 2 Award in Functional Skills English (QCF)
TQUK Level 2 Award in Functional Skills Mathematics (QCF)


End-Point Assessment


More Information

If you would like to know more about the Business Administrator apprenticeship standard and how TQUK can help with the assessment of this apprenticeship, please contact the team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. where a member of our EPA team will be on hand to discuss and answer any questions or queries.