zjidnjacn.pngAndrew Walker – Managing Director

FAB Awards 2015 Nominee; 'Individual Contribution of the Year'.

Managing Director, the captain of our ship, our revered and esteemed leader. Andy was responsible for gaining TQUK its Ofqual approval and has since then relentlessly worked to promote our brand and build our team. Acting as Responsible Officer, Andy is accountable to the regulator for TQUK's compliance and to the staff for provision of suitable biscuits and donuts. Whilst he has never shirked away from his Responsible Officer duties, the same cannot be said for his role as provider.He has been caught on more than one occasion creeping out the back door to avoid hungry crowds of workers.

Andy reports to and sits on both the Advisory Panel and Board/Governing Body where any actions given will be disseminated by him to the Senior Management Team and colleagues.

What is your preferred tea/coffee preparation method?
I ring the downstairs office and ask them to make me one
When you were in primary school, what did you want to be when you were older?
The King of England
Reveal a secret about yourself that nobody in the office would know.
My Grandad won 2 FA Cup Winners medals in 1951/52 

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Katie Orr - Head of Awarding Organisation

Katie worked for Ofqual before joining TQUK and whipping us all into our very best compliance shape. She works closely with Andy to shape TQUK's strategic direction and oversees the other departments. It's rumoured she uses a copy of Ofqual's General Conditions of Recognition as a pillow, but we have yet to see any evidence that she sleep at all. What we do know is that she emails us about compliance. A lot.

Katie also reports to and sits on the Advisory Panel.

What is your preferred tea/coffee preparation method?
Tea bag in, boiling water onto the bag, no milk!
When you were in primary school, what did you want to be when you were older?
Marine Biologist
Reveal a secret about yourself that nobody in the office would know.
When I was six and my brother was four one of us drew on the wall in our house. To this day only the two of us know the truth about who it was and it remains a matter of great contention. That's a secret I can't tell! (It was him).

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djhfsb.pngAdele Williams – Qualifications Development Manager

Adele has been a member of the SMT since the dawn of time. She is an experienced qualification developer and excels at crafting course content into regulated qualifications and works closely with centres wishing to gain regulated status for their own bespoke services as well as managing our portfolio of qualifications throughout their life cycle. Most importantly, Tuesdays are Adele’s cake making day so if you’re passing by pop in for a slice of her famous carrot cake!

What is your preferred tea/coffee preparation method?
Tea – leaves in a pot (not a tea bag) Coffee – cafetiere.
When you were in primary school, what did you want to be when you were older?
To work with animals, in a zoo maybe.
Reveal a secret about yourself that nobody in the office would know.
I'm very fond of lemurs and have several toy ones.

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hfvdjs.pngPaul Morrison - Quality Manager

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FAB Awards 2016 Winner; 'Individual Contribution of the Year'. 

Paul is our Quality Manager and responsible for coordinating the work of our Subject Experts, External Verifiers and in-house quality staff. Beginning with us as an Account Manager two years ago, Paul showed an inclination towards all things process which makes him perfect for ensuring all of the awards that TQUK makes are made in line with the procedures we have in place to ensure validity. He can answer any question there is about our quality assurance processes. Paul likes to think he is healthy and makes his own houmous but secretly binges on our biscuit supply when he thinks people aren't looking.

What is your preferred tea/coffee preparation method?
Really tea has to be made in pot so you can add the milk to the mug and then pour the tea on top, no hint of sugar. Also best to use loose tea, not of this bagged rubbish.
When you were in primary school, what did you want to be when you were older?
Footballer
Reveal a secret about yourself that nobody in the office would know.
I don't know who Sean Penn is.

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zdfbjdnv.pngTom Costigan – Operations Manager

FAB Awards 2016 Nominee; 'Team Contribution of the Year'.

Tom started with us as an Account Manger back in the early days when TQUK had only a handful of qualifications to offer. He is now the Operations Manager and responsible for managing the Account Manager team and co-ordinating this 'front line' work with the other departments. Liaising with the Business Development Team, the Quality Assurance Team and the Qualifications Development Team, he is responsible for ensuring all of our centres receive the level of service they have come to expect. Tom has his Level 4 award in Business Administration and is working towards his Level 5 NVQ in Leadership and Management. We're 80% sure he is a time lord and the next Doctor Who.

What is your preferred tea/coffee preparation method?
Fern Brooks is my preferred tea preparation method.
When you were in primary school, what did you want to be when you were older?
I always wanted to be a Maths teacher when I was at primary school.
Reveal a secret about yourself that nobody in the office would
know.I sometimes still cry when watching The Lion King.

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sdc.jpgKyle Green – Marketing and Website Manager

Kyle joined TQUK in 2016 after spending the previous two and half years working as part of a leading first aid trainer’s Marketing Team. His role at TQUK involves increasing brand awareness through social media and marketing campaigns whilst also ensuring the smooth running of the website. It is Kyle’s responsibility to ensure that our centres have the right information, in the right place, at the right time and that the company’s reputation as a dynamic and forward thinking company is reflected in everything that we present to the outside world. He also liaises with the creative team to produce high-quality marketing materials that properly represent TQUK.

What is your preferred tea/coffee preparation method? 
Starbucks.
When you were in primary school, what did you want to be when you were older? 
Astronaut
Reveal a secret about yourself that nobody in the office would know.
There was no chance of being an astronaut as I hate turbulence.

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dovfj.pngAndy Rimmer – Business Support Officer

FAB Awards 2016 Nominee; 'Team Contribution of the Year'. 

Andy works to support the administrative processes that underpin the work of all departments at TQUK. An experienced administrator he has fast become an expert at managing the various printing systems and software programmes involved in printing our certificates. He is on hand every day to answer any enquiries our centres have relating to the progress of their certificate claims or deliveries. He doesn't watch much TV but never misses Match of the Day (an Everton fan).

What is your preferred tea/coffee preparation method? 
Everyone else's first and then a no frills tea with milk and no sugar for myself.
When you were in primary school, what did you want to be when you were older? 
An author.
Reveal a secret about yourself that nobody in the office would
 know.
I am a massive Belieber                                                                               
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geoff.jpgGeoff Morton – Business Support Officer
Based in arguably the most important team in the business, Geoff helps with all the administrative processes that help keep TQUK ticking along. Geoff brings a wealth of knowledge with him as an experienced administrator which includes working in a test centre and boasting a degree in Business and Management Studies.On a daily basis Geoff completes a variety of tasks, from printing and dispatching your certificates to taking book orders and responding to centre queries.

What is your preferred tea/coffee preparation method? 
I’m a tea drinker and go for Yorkshire tea with milk, no sugar.
When you were in primary school, what did you want to be when you were older? 
Fireman Sam
Reveal a secret about yourself that nobody in the office would
 know.
I own several pairs of Bradford City boxer shorts, I’m looking forward to getting a special “Premier League Champions 2020” pair.                        ———————————————————————                                                                                                                                                                

lzfbvf.pngFern Brooks – Business Support Officer

Fern's main job as a Business Support Officer is to provide our centres with world class customer service. Fern is available to receive queries, problems, suggestions or feedback from our existing customers, with a focus plays a part on helping potential centres move through our approval process. Fern is renowned in the office for her administration prowess and works hard to keep all of the other Business Support Officers in check and the office paperwork organised! Fern is working towards her Level 4 Diploma in Business Administration.

Fern is currently away on maternity leave and expected back Spring 2017.

What is your preferred tea/coffee preparation method?
Either Coffee 1 sugar with lots of milk, or Tea 1 sugar and a drop of milk.
When you were in primary school, what did you want to be when you were older?
I wanted to be a paediatrician when I was in primary school.
Reveal a secret about yourself that nobody in the office would
know.
I actually have 7 piercings and 5 tattoos!
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ldsfjvfdjv.pngJack Eccles - Quality Officer

Jack was a member of our Client Relationship department but has now moved into Quality. He is rapidly becoming an expert on thinking outside the box and coming up with innovative solutions to accommodate the range of potential delivery and assessment methods our centres present to us on a daily basis. Jack now works with our newest centres to ensure that they move through the approval process as smoothly as possible. Jack is working towards his Level 3 Award in Education and Training and is addicted to orange juice.

What is your preferred tea/coffee preparation method? 
Tea: PG Tips, 1 flat sugar, milk. Coffee: Milk in first, 8 tenths of a sugar.
When you were in primary school, what did you want to be when you were older?
International Rockstar or Mechanic
Reveal a secret about yourself that nobody in the office would know.
I used to sing in a band and still sing every third Thursday at an open mic night. 
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Kelly Venter – Quality Officer

FAB Awards 2016 Nominee; 'Team Contribution of the Year'. 

Kelly is the voice of reason in the office, keeping us on the straight and narrow throughout the day as a Quality Officer. She is integral to the quality department's processes that keep the office up and running on a day to day basis, without her we would be buried beneath an avalanche of sampling, certificates and paperwork. Since joining the company in February, she is yet to speak to Andy in any capacity due to supporting the Blue half of Manchester. The Mexican stand-off continues.

What is your preferred tea/coffee preparation method? 
Boring... Black Coffee, No Sugar
When you were in primary school, what did you want to be when you were older? 
A vet.
Reveal a secret about yourself that nobody in the office would know.
I single-handedly wrestled a baboon which was loose in our complex, whilst living in South Africa!
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wrf.jpgEmily Wood – Quality Officer

Joining us from a teaching background, Emily brings a new and fresh angle to the Quality department and has already acquired herself the position of professional powerpoint assistant during team presentations at the office. On a daily basis our Quality Officers will make judgements regarding the suitability and compliance of actions taken by our centres. They will provide advice and support to our centres about the processes and requirements for becoming, and staying, approved. Emily will also help to coordinate and where appropriate undertake sampling activities and External Quality Assurance activities for existing centres.

What is your preferred tea/coffee preparation method? 
Strong and milky – I like a good oxymoron if that counts?
When you were in primary school, what did you want to be when you were older? 
Either a marine biologist and or an artist. I loved drawing and the film Jaws. 
Reveal a secret about yourself that nobody in the office would know.
I had pet ferrets when I was a kid – contrary to popular belief they were the sweetest cuddliest pets ever! Not bitey at all. 

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xcvd.jpgAsh Smith - Client Relationship Officer

Nicknamed ‘The Bear’, Ash works alongside Tom and Beth P as the third wheel to our client relationship team and currently holds the title of ‘Best Office Beard’. It is Ash’s job to liaise with our existing centres and ensure that they have everything they need from us to do what they do best. He offers wisdom and support to centres who are looking to grow their business or just maintain their high delivery standards via TQUK.

What is your preferred tea/coffee preparation method? 
Coffee for the morning, Green tea through the day
When you were in primary school, what did you want to be when you were older? 
On Sir Alex Ferguson’s payroll
Reveal a secret about yourself that nobody in the office would know.
I secretly grow a beard because I have extremely noticeable dimples

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skuh.jpgBeth Portland - Client Relationship Officer

It’s Beth’s task to control the Client Relationship team. Because a team that involves Tom and Ash needs controlling! Coming from a Hospitality and Catering background and boasting a Fashion, Buying and Merchandising degree, Beth brings a wide range of skills and knowledge to the team. She will be liaising with new and existing TQUK centres to ensure they have everything they need from us so that they can provide a first class learning environment. 

What is your preferred tea/coffee preparation method? 
Strong and sweet - like my men
When you were in primary school, what did you want to be when you were older? 
A popstar
Reveal a secret about yourself that nobody in the office would know.
I've wanted to marry Gary Barlow since I was 6!

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lzjvn.pngBeth Hardman - Senior Finance Officer

Beth's role is an important one here at TQUK: talking to you! Her role is to make sure that existing centres know everything they need to know about the products and services that we offer and provide support for centres wanting to grow their business or expand their offer to learners. Beth measures her own success on the amount of time she spends chatting each day and never fails to cheer us up, even when it's cold and raining (which happens quite a lot in Manchester).

What is your preferred tea/coffee preparation method? 
Green tea - it started as a bet with my dad but now I'm too stubborn to stop!
When you were in primary school, what did you want to be when you were older? 
A teacher.
Reveal a secret about yourself that nobody in the office would know.
I can fit 27 marshmallows in my mouth. 

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Blanca.jpgBlanca Martinez Valiente - Graphic Designer

From the signatures on our emails to the bright banners and colours used on the website, Blanca is at the heart of everything creative within the TQUK team. Based externally, Blanca liaises with the Marketing team and uses the soothing sounds of crashing waves on the Barcelona shores to optimise her creative skills. As TQUK's (not so) resident graphic designer it is her responsibility to create a recognisable brand identity which is synonymous with our values and our flexible approach to qualifications and apprenticeships. Have you seen our brand new Price List? That's Blanca! 

What is your preferred tea/coffee preparation method? 
What's tea? Half coffee and half milk, but a strong coffee, like the one in Spain, without sugar.
When you were in primary school, what did you want to be when you were older? 
I wanted to be a ballet dancer.
Reveal a secret about yourself that nobody in the office would know.
I once auditioned and was on the Spanish version of The X Factor. You can see it here.

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lhdjbf.pngJack Stansfield - Marketing Assistant

Jack (otherwise known as "Good Jack") works tirelessly to produce and proofread the specifications which we publish for each of our qualifications. He supports Kyle in making sure that the right documents are available in the right place and also provides invaluable administrative support for other members of the TQUK team. Andrew and Jack took some time to overcome their differences (one's a red supporter, the other a blue) but other than that he's settled right in.

What is your preferred tea/coffee preparation method?
Neither.
When you were in primary school, what did you want to be when you were older?
I'll let you know when I finish primary school.
Reveal a secret about yourself that nobody in the office would know.
I'm actually related to Lisa Stansfield.

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